Roof Technology Reading - Review Generation System
What Roof Technology Reading Says
Roman has been helping us at RoofTechnology Limited to get the best out of our Google Reviews.
Roof Technology Reading
Problem
Roof Technology Reading had strong word-of-mouth but almost no online reviews to show for it. With fewer than 10 Google reviews and a 4.2 average rating, they were losing jobs to competitors who simply looked more credible online - despite doing inferior work. Prospects were forming first impressions before ever picking up the phone.
Approach
Audited the existing review profile and identified the gap between customer satisfaction and online representation.
Built a fully automated post-job review request system using SMS and email sequences, timed to reach customers at peak satisfaction moments.
Set up multi-platform distribution targeting Google and industry-specific directories.
Implemented a negative feedback interception flow to catch dissatisfied customers privately before they posted publicly.
Deployed a review monitoring dashboard with alerts, plus response templates for both positive and negative reviews.
Laid an SEO foundation to amplify the impact of the growing review volume in local search results.
Outcome
Within three months, Roof Technology Reading's Google review count grew by 312% and their average rating climbed from 4.2 to 4.8 stars. The stronger online reputation directly translated into a 55% increase in inbound enquiries - with prospects arriving pre-sold before the first call.
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