RT Skin Glow Clinic - Review Generation System
What RT Skin Glow Clinic Says
Efficient and quick to respond. I would recommend.
RT Skin Glow Clinic
Problem
RT Skin Glow Clinic had limited Google reviews despite a strong base of satisfied clients. Many clients either didn't know how to leave a review or didn't have a Google account - meaning positive experiences were being lost and the clinic's online reputation wasn't reflecting the quality of care being delivered.
Approach
Built a branded review generation funnel page matching the clinic's premium aesthetic - deep black, sage green and gold colour scheme.
Smart star rating system - clients select 1 to 5 stars directly on the page.
4 and 5 star clicks present three platform options - Google, Facebook and Trustpilot - addressing the common barrier of clients not having a Google account.
1 to 3 star clicks redirect to a private feedback form sent directly to Dr. Rathika - negative feedback never reaches public platforms.
All private feedback delivered instantly via Formspree to the clinic's email.
Fully mobile optimised - designed to be opened on a phone via SMS link with large tap targets and minimal friction.
Smooth animations throughout - staggered star reveal, fade transitions between screens, confirmation bounce animation.
Outcome
RT Skin Glow Clinic now has a fully automated review capture system that removes friction for clients across all platforms, protects the clinic's reputation from public negative reviews and builds Google, Facebook and Trustpilot presence simultaneously.
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